When you purchase the Enterprise or Unlimited Edition of Map Suite GPS Tracking Server, you'll be required to renew your Software Assurance each year. Software Assurance includes the following benefits:
Map Suite GPS Tracking Server is a web-based GPS tracking platform based on the core GIS components of Map Suite, which can be deployed anywhere to provide full-featured GPS tracking anywhere in the world. Customize the system easily via its modular tracking device support and robust developer APIs, or gain full control with the available source code option. Map Suite GPS Tracking Server is the ultimate solution for a developer-centric GPS tracking system.
At its core, Map Suite GPS Tracking Server is a fully-featured GPS tracking platform. Even before you begin customizing, you'll have a complete web-based GPS tracking system that you can deploy right out of the box. Core features include:
The Map Suite GPS Tracking Server communicates with your tracking devices via a "listener", or a small peice of software that interprets and transmits signals to and from a particular type of GPS tracking hardware. You can easily develop your own listeners for nearly any kind of GPS tracking device using our .NET SDK and Device Simulator tools, or select from one of our available pre-built listeners.
ThinkGeo has already developed listeners for a variety of popular tracking devices on the market today, including the ones below. See our Supported Tracking Devices wiki page for the most complete and up-to-date list.
Map Suite GPS Tracking Server can be secured with a wide array of technologies, and uses a comprehensive users / groups / resources security model to provide finely-grained permissions throughout the system.
Map Suite GPS Tracking Server offers a variety of avenues for customization, ehancement and extension.
The Map Suite GPS Tracking Server integrates free map data with global coverage by utilizing OpenStreetMap's API. This is a free and lightweight means of bringing in map data without a massive storage footprint or costly licensing. It's also easy to integrate any premium or custom map data that you source yourself.
You can change the look of your Map Suite GPS Tracking Server's web-based frontend to match your corporate colors and branding. The GPS Tracking Server was designed to be branded from the ground up so that you can offer the solution as your own, and offer that same feature to your clients.
You can scale your Map Suite GPS Tracking Server to support thousands of devices and large amounts of data. Whether it's a single server or a web farm in the cloud, your GPS tracking operations can grow or contract as your business needs do.
Here are answers to some of the most common questions that we are asked about the Map Suite GPS Tracking Server platform. If you still have questions after reading these, feel free to post them in our GPS Tracking Server discussion forum. Our forums are monitored by our development staff in order to provide detailed and technical answers when you need them.
The Map Suite GPS Tracking Server is a solution for locating and tracking assets in the real world. It consists of a web-based application, a communications gateway with device-specific software plugins, and a database for storing information. With Map Suite GPS Tracking Server, you will have an online portal where you, or your customers, can login and manage the locations of any asset that is carrying a GPS tracking device. To see it all in action, request a free demo and we'll be happy to show you what the system can do.p>
Yes; in fact the Map Suite GPS Tracking Server was designed with .NET developers in mind. Being familiar with .NET will make it easy for you to programmatically control, extend or significantly modify the GPS Tracking Server. There are serveral ways in which the system can be customized:
The GPS Tracking Server comes bundled with numerous web service APIs and the Device Gateway SDK is provided free. C# source code is also included when you purchase the Unlimited Edition of the GPS Tracking Server. See the Pricing tab for more details.
If you intend to choose the Enterprise or Unlimited Edition, then we recommend that you have experience with .NET development in order to get the most out of your Map Suite GPS Tracking Server. In the hands of a .NET developer, the GPS Tracking Server is an inherently customizable and flexible system that can provide a tracking solution tailored exactly to your needs. Without development experience, your ability to customize the system's functionality may be limited. Feel free to contact our sales staff for further information.
Your purchase of the Map Suite GPS Tracking Server comes with step-by-step instructions on how to install and configure the application, database and accompanying services. You will need your own Windows-based web server with IIS (Internet Information Services) 6.0 or higher to set up the application. You'll also need a license for Microsoft SQL Server for the database which will store all of the GPS Tracking Server's information. Recommendations on types of hardware and suggested configurations can be provided by our sales staff.
The system is designed to work with dedicated GPS tracking hardware such as the Sanav CT-24 or the Orion EasyTrac. These devices are well-suited for enterprise-class asset management and often support additional functions that can read vehicle data, lock or unlock doors, report panic situations and much more. Map Suite GPS Tracking Server is designed to handle all of these types of communication, and even provides a user interface by which you can send custom commands to these devices to make them take various actions.
In addition to the list of GPS tracking devices that are supported right out of the box, .NET developers can also easily build in support for additional hardware by using the included Device Gateway SDK. All you will need is knowledge of .NET programming and the specifications of the tracking device you want to add support for, the latter of which is often provided by the device manufacturer.
Each GPS tracking device has a specialized set of configuration instructions that connect the device to the GPS Tracking server. Our Tracking Device Connection Guide can help you get started.
Map Suite GPS Tracking Server is not intended for tracking cell phones such as Android devices or iPhones®. If you have a lost or damaged cellular phone, please contact your wireless service provider for assistance. You cannot locate a lost cell phone by phone number alone.
Yes, if you choose Enterprise or Unlimited Edition. Using these editions of Map Suite GPS Tracking Server is a great way to start your own asset tracking business. The system is fully designed to support multiple users, departments and accounts, each with its own branding theme. An administration portal rounds out the multi-user offering, giving admins access to all the tools they need to set up, manage and terminate accounts with ease. Request a demo today and we'll be happy to walk you through all the tools you'll have at your disposal.
ThinkGeo has skilled professional services available to help you customize, extend or ste up your Map Suite GPS Tracking Server. Please check our Professional Services page for a list of services we offer.
Yes. Every Map Suite component and add-in (excluding spatial data products) comes with a one-year Software Assurance Plan that entitles the licensee to free upgrades for the duration of the first year, as well as five Customer Portal support tickets. Each support ticket enables you to interact with ThinkGeo's professional support staff to solve a problem, have a question answered, or help with an aspect of your ThinkGeo product. Additional support tickets or annual Software Assurance Plan extensions can be purchased at any time in the ThinkGeo Online Store.
If you are a Map Suite user, you can purchase extended Software Assurance Plans (sold in one-year increments) for your Map Suite products in the ThinkGeo Online Store. Each additional year of coverage includes free upgrades as new product versions arrive, plus five free Customer Portal support tickets. Please note that every Map Suite product has its own Software Assurance Plan, so please make sure to select the right item from the store when purchasing. If you have any questions, please feel free to contact the ThinkGeo sales team or call 1-866-847-7510.
Certainly. Even if you are evaluating one of ThinkGeo's Map Suite GIS components or dataset plugins prior to a purchase, pre-sales support is offered on our discussion forums, or you can receive one-on-one support by opening a ticket through our Customer Portal. If you sign up for a free ThinkGeo account you'll even receive five pre-sales support tickets for free. You can also access ThinkGeo's self-help resources, including product documentation, sample code, Quick Start guides and FAQs on the official ThinkGeo Wiki anytime, day or night.
As a licensed ThinkGeo product user, you have a wealth of support options at your disposal! If you're having trouble with your product, or simply have questions, a great place to start is our Support Center. There you'll find:
If you still have questions, or simply need one-on-one support with a ThinkGeo expert, please open a support ticket at our Customer Portal. The ThinkGeo Customer Portal is your gateway to professional, individual and expedient service with your ThinkGeo solution. Five free Customer Portal support tickets are included with each year of your product's Software Assurance Plan, plus you can buy additional tickets at any time in the ThinkGeo Online Store. If you have any questions about how to use the Customer Portal, feel free to call a ThinkGeo support representative at 1-866-847-7510.
The Customer Portal is ThinkGeo's centralized support site, providing each of our customers with a means to receive prompt, individualized attention to any issue or question they may have regarding their ThinkGeo product. Each time you open a new issue at the Customer Portal, you'll need a support ticket. All Map Suite Software Assurance Plans include a number of free support tickets, with additional tickets available for purchase individually or in packs of five from the ThinkGeo Online Store.
When you open a new support ticket at the ThinkGeo Customer Portal, your ticket will be reviewed and responded to as soon as possible by a member of our professional support staff. You'll receive updates by email whenever a response is posted to your ticket. When your issue is resolved, you'll have the opportunity to provide feedback on the service you've received before closing out your ticket.
The ThinkGeo Customer Portal can be accessed at any time by visiting the following Web address: http://helpdesk.thinkgeo.com.
Support tickets allow you to contact our professional support staff to ask questions, get help with your ThinkGeo product or solve problems you may be having. Each time you have an issue or a question you need supported, you'll need to have an available support ticket on your account in order to proceed. All Map Suite Software Assurance Plans include a number of free support tickets, with additional tickets available for purchase individually or in packs of five from the ThinkGeo Online Store.
Usually, you can expect a response from a member of our support staff within 1-2 business days. ThinkGeo's support staff is on call from 9 am to 5 pm Central Time, Monday through Friday.
The time in which you will receive a response depends upon the number of support tickets in the queue ahead of you, as well as the priority of your support ticket. Tickets marked with a higher priority will be reviewed first.
Any tme a support incident you create is found to be a caused by a bug or defect in the ThinkGeo software, the support ticket will never be counted against you. In other words, if you have three support tickets and use one to report an issue that turns out to be a bug in our software, the ticket will not be counted and you will still have all three tickets available at the close of your incident.
A friendly support representative will be happy to assist you with your support issue over the phone. The support representative will be able to help you set up a Customer Portal account and log all of the important information about your support ticket into so it can be worked in a timely manner. To reach a support representative, feel free to contact us by e-mail or call 1-866-847-7510.
Map Suite GPS Tracking Server is available in four editions: Express, Standard, Enterprise and Unlimited, all of which share the same core features and capabilities like geofencing, alerts, reporting, session replay, historical tracking and more. The following comparison matrix gives you a quick idea of the differences between each edition. For pricing, click here.
|Base maps included||Bing Maps, OpenStreetMap, ThinkGeo maps||Bing Maps, OpenStreetMap, ThinkGeo maps||OpenStreetMap, ThinkGeo maps||OpenStreetMap, ThinkGeo maps|
|Hosted in the cloud by ThinkGeo|
|Hosted on your own server or in your own environment|
|Ability to create and manage multiple accounts, set pricing and resell access|
|Maximum number of devices you can add to your system||Unlimited||Unlimited||Unlimited||Unlimited|
|Monthly fee||$9.95 per device||$495.00 plus $2.50 per device||None||None|
|GPS tracking devices||Supported devices||Supported devices||Supported devices
Includes 40 hours of integration services for other devices
Includes 40 hours of integration services for other devices
|Installation services provided by ThinkGeo||N/A||N/A||8 hours||20 hours|
|Available support channels|
|Software Assurance||N/A||N/A||$4,995 per year||$9,995 per year|
|Includes C# source code so you can modify the application to your specific needs|
Our best recommendation for the type of hardware and software environment you will need for your GPS Tracking Server may vary depending upon your business goals and requirements. Please contact our sales staff for detailed information.
Want to try Map Suite GPS Tracking Server with your own live devices? Request your own free 30-day evaluation today. If you have GPS tracking devices in the field, you can point them to your account and see them live on the map, plus utilize all the features of the GPS Tracking Server.
If you like what you see, email us at firstname.lastname@example.org to upgrade to a full edition of the GPS Tracking Server. You can also give us a call at 866-847-7510, or if you're outside North America, dial 1-785-727-4133.
Administer accounts, resell access or just track your own fleet.
Flexible APIs allow you to develop support for nearly any tracking device.
Your GPS tracking system can use a dedicated gateway server for all incoming and outgoing device communication. This makes GPS device integration modular and easy to extend as you see fit.
Full C# source code available, allowing you to fully customize absolutely every aspect of the GPS Tracking Server.
Why build a web-based GPS tracking system from the ground up when you can use the Map Suite GPS Tracking Server? We've done all the hard work for you, you only need to set up and customize as needed.
The Map Suite GPS Tracking Server was designed as a great way for .NET developers to quickly set up a full-featured GPS tracking platform, while providing the flexible APIs and source code you'll need to make any customizations you require.
Use the full-featured Administration Portal to manage user accounts, mapping data, security permissions, branding, logging and data retention, user interface languages and much more.
Don't want to host it all yourself? Choose from a range of available editions to have ThinkGeo set you up with a GPS tracking system in our cloud-based hosting environment.
API reference, sample code, change logs and much more make our wiki the perfect learning resource.
Open 24 hours a day! Ask questions and get support from our dev team and other Map Suite users.
These illustrated guides to building your first Map Suite application will have you up and running in no time.
Help us write the roadmap for Map Suite by adding your ideas for new features and voting for your favorites.
Our support ticket system gives you individual, priority support when you need it most.
"It is refreshing to find a company that has the same customer service ethics that ours does in today's world."
RATA Associates, LLC
Map Suite GPS Tracking Sever 22.214.171.124
Released June 3, 2013